Never received the order
Would love for it to be a little spicier but the food is always great!
My husband had to wait out in the cold for 45 minutes for our food. When he got it home, not only was it not that hot, but part of our order was missing!! Also, we got an order of the crab rangoons (8) and there were only 7 in the bag. I noticed they’ve raised their prices significantly from the last time we ordered, which I understand - food prices are increasing. I wouldn’t mind if we got what we paid for. What an absolute nightmare. We will NEVER order here again.
We order all the time and don't complain when it's not perfect but tonight is was terrible! Everything was far too over cooked and we received no egg rolls... $50 down the drain... not happy
Didn’t have the order even placed when I got there waited 15-20 min and they got the order incorrect
order never arrived
This is my second time ordering and everything was made right every request fulfilled and it was soooooo gooooood!!!!!!
Great food and quick delivery.
Food was great, as usual! Thanks!
Under cooked wings and fried rice. No hot oil as requested! I asked when leaving and was told it was in the bag. Instead they gave me hot sauce. Will not do business again
Not a good experience. Order was 20 minutes late for a scheduled later time pick up. While waiting I saw someone picking their nose by the food prep area and someone else move prepared rice over in a container for takeout with BARE HANDS. I'm done.
Doggone tasty meal at a decent price!
Ordered Chicken Fried Rice but only had pork in it
The food and service is wonderful
Order took very long to prepare.
I did not receive my vegetable egg roll. Called and they said that they would give me a free egg roll next order.
Amazing food as always. Thanks!
Great food, super quick delivery! Homemade duck sauce is delicious, egg rolls were cooked perfectly.
I have been buying food from this place since 1994, that’s 24 years without a problem with my food, I love the selection, and the service,and now my grandson simply can’t get enough, I’d eat there 7 days a week if I could, but my buget won’t allow me to...
very happy. thanks, tom
Great food and on time delivery!
Great food, fast delivery too
The food is always good, but I ordered the food in advance this time and when I went to pick up at the designated time they hadn't even started the order. What is the point of ordering ahead if you still have to wait for it when you get to the store?
I love this place,
Best Chinese in Rochester. I wish they accepted PayPal or at least credit cards. I would also love sides of their homemade duck sauce, and an option to include chopsticks in your order.
They got to my house 10 minutes after ordering....during a blizzard. Their food is good; they are my favorite Chinese restaurant in Rochester.
Good food, excellent service!
Love it.... All delicious
took almost an hour to get the order delivered.. a little too long
Excellent food, fast and friendly delivery service.
Great as usual but they forgot the 2 bags of fried noodles. Got the duck sauce just no noodles.
Very happy. Always excellent food and service.
The food is always delicious!!! It is delivered as ordered and I have never had an issue with the service or the food.
Great quality and speedy delivery. Look forward to ordering again in future.
Great food/service. Would order more often if they took cards via the app, real inconvenience.
Food was ready and warm when picked up. Everything was delicious.
My food was nice and hot when it arrived. Although the wings could could be crispier, they were a a bit soggy from the steam. I wanted the website to update my price before the guy came to deliver my food. I was happy w/ my food and time it came. TY
The only thing is that we did not receive any fortune cookies :(
Always good, always prompt. Good food
Very happy. Food quality is excellent as usual.
I order from this restaurant at least once a month. Love their Sesame Shrimp, although recently seems to be a bit smaller portion of shrimp. My wife always has General Tso's Chicken. She likes it a little more spicy than normal and online I can order medium spicy, which is just the right amount of heat for her. I usually switch up between an appetizer or a bowl of Won Ton Soup, the crab rangoon are a good value for the price.
Ordered two shrimp rolls and only received one .
Any questions please call us.
Great Win Chinese Restaurant
2022 E Ridge Rd, Rochester, NY 14622
. All Rights Reserved.